Originally Posted by
sbm12
I would think that the key would be to program them so that they don't "oops" out 50% of the time, regardless of the method for initiating the search. But that's just me

This was addressed with the latest round of kiosk updates. The biggest problem with the kiosk's didn't recognise some of the special codes such as INF for Infant, or PETC for pet in cabin. There is also another round of updates that should come online some time around April '08 as JAX2BOS stated.