Originally Posted by
nonyflyer
CNN has reported previously; in the hotel industry Hawthorn is one "of the key players in the midscale category." If this is the case, why do hotel rewards offerings for Hawthorn loyalists continue to lag?
Not only that, but for me, I ALWAYS have to request retroactive credit for my Hawthorn stays. Not sure if this is common for everyone, but for me, I never get automatic credit or points.