In response to TWA Fan, I should affirmatively say that I would never find the kiosks confusing. The interface, screensize, and overall design makes B6 an industry leader.
With that said, I should also add that in this case, I couldn't get access to my reservation using either the credit card swipe, the TrueBlue login , or the confirmation number option. So I started over, from scratch, twice.
Maybe something was up with the kiosks this week. My flight was Friday.