FlyerTalk Forums - View Single Post - No Upgrade Notification - EUA Running?
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Old Sep 20, 2007 | 9:49 pm
  #6  
jlaxson
 
Join Date: Sep 2007
Location: SFO, MSP, Often TLV
Programs: NW Platinum, UA Premier, SPG Gold
Posts: 12
Originally Posted by davetravels
Is there a remote possibility that you booked this ticket before you became Silver in July and the reservation doesn't reflect your status? NW Scoop said that a recent software fix - or something like that - has fixed this glitch, but I would call and make sure that your reservation actualy says 'Elite' on it. If it doesn't, they can delete your WP number and re-enter it which should solve that problem.
No, the ticket was booked about two days ago. When viewing the reservation on nwa.com, I see Silver Elite next to my WP #, and when doing check-in/cancel I am asked if I want an upgrade (no dice, though).

The reason I'm expecting a notice, even when there is no availability, is the description of the Elite Upgrade Notification category on nwa.com: (link)

My NWA Info - Elite Upgrade

My NWA Info

WorldPerks Elite customers will receive one of the following updates:
Your First Class upgrade is confirmed. Your new reserved seat number is OOO.
First Class is full. You are on the First Class airport standby list.
First Class and the airport standby lists are full.

Elite Upgrade messages are sent when the status of the upgrade is known.

My NWA Info messages apply only to flights operated by Northwest, Compass, Mesaba or Pinnacle Airlines.
From what I'm hearing, this is incorrect?
jlaxson is offline