Hello all,

I'm currently doing my first flights on NW since making elite (made Silver in July, but have flown DL since then. Will make Gold on this trip). My Itinerary was a one-way NW segment (222 SFO-MSP), and then a CO RT MSP-EWR-TLV and back. The MSP-EWR and EWR-MSP are operated by NW.

The SFO-MSP segment was yesterday, and I received no notification from the upgrade system that I had been waitlisted, or confirmed, or anything. I will be the first to admit that upgrades SFO-MSP are not forthcoming for a Silver, but it concerns me that maybe I'm not getting processed by EUA for some reason. The same thing happened for the MSP-EWR leg which departs tomorrow (no notification early this morning).

Is there any possibility that there's something wrong with regard to my reservation and EUA? I sent a TTU, and after receiving two irrelevant form letters, got one response that I shouldn't expect notification if there aren't upgrades available (which is not what nwa.com says when you configure the notification). I am positive that the notification settings are set up correctly (I even added an extra email address before last night, in addition to my phone and an existing one).

Thanks,
John