FlyerTalk Forums - View Single Post - Consolidated Thread to Post Your UA Website Experiences/Complaints
Old Sep 16, 2007, 8:54 pm
  #1198  
shisochou
 
Join Date: Jun 2005
Location: Lawrence KS
Programs: UA 1K, DL PM
Posts: 445
.bomb ate one of my itineraries last night

When checking "My Itineraries" on .bomb, I noticed one of my trips was gone. Even searching via locator number/ticket number did nothing.

I called reservations, and the agent told me that the itinerary was canceled, and told me to call the travel agent who ticketed my itinerary. When I told her I purchased the ticket from UA's site, she notified a supervisor who was able to recreate the original reservation. The agent had no idea how the itinerary disappeared.

Check your itineraries, everyone. Strange stuff happening...
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