Attempting to use the KVS Availability Tool 2.9.1 to find
available flights for a United / Star Aliance award.

Interestingly I *am* seeing availability on the United
web site and *not* in the KVS tool.

Method: SNT: Awards/StarAlliance

Main tab:
From: IAD
To: GRU
Date: 26 Dec 2007
ANA No: xxxxxxxxxxx
PIN: xxx

Click: Go

UA 861 IAD 21:47 GRU 10:25 +1 763 FS- CS- YS-


KVS reports no award seats available ...
but when I go to the UA web site I find some:


http://www.united.com
click: Mileage Plus -> Redeem miles
Click: Book flights with miles

Award type: choose: Saver award
From: IAD
To: GRU
Departing: Dec 2007 26 Any time
Returning: Jan 2008 20 Any time
Passenger: Adult: 1
Service class: Business
Maximum stops: 1-stop
Click: Search

Flight UA 861 comes up as available on 26 Dec 2007
Flight UA 860 comes up as available on 20 Jan 2008


Is there an issue with the KVS query of the ANA award
inventory as compared to what United is displaying?

I've been trying to rebook some award travel for
late December through early January (yea, I know)
and coming up with basically nothing via the KVS tool.

I know the KVS tool *IS* displaying award inventory ...
because if you fill in the same info as above replacing
the 26 Dec 2007 date with 27 Mar 2008 ... KVS shows

UA 861 IAD 21:47 GRU 8:25 +1 763 FS- CS- YS+


Thanks!