Geezus APWgirl...there were only a few people offering their support later because there are only a few people NEAR you on the plane...you think the people 15 rows back heard the interaction and would rush to his aid...thick.

AND your psych nurse comment shows what the real problem is here...'most' stewardesses go into situations cocked and locked with the "customers are stupid irritating cattle" attitude from the outset. You know it's true. They don't even worry if passengers are in earshot when complaining about them anymore. They know if anyone gives them lip it's easy to toss them. That kind of power is not good. It's like many LEOs these days..."protect and serve" has turned into "intimidate and teach lessons"

YOU SERVE ME...I paid for your services and you by contract serve my needs...deal with it...you are not in charge. Now we can both be nice and it can be a comfortable time...

The real problem here was the response from this woman...cursing out of frustration NEVER EVER warrants this response. Is it good for him to do in a perfect world? No...but the response was incredibly disproportional and anyone who says otherwise is making excuses to keep power in their hands. Take away these stupid "pseudo arrest" powers now. If there is a true danger to the plane one doesn't need arrest powers to stop it...one simply needs to take action and passengers and flight crews have shown they can and will when a real threat happens.