FlyerTalk Forums - View Single Post - Was escorted off flight for complaining about 1 hour delay
Old Sep 15, 2007 | 6:21 pm
  #194  
SocietyFlyGirl
 
Join Date: May 2006
Programs: AA EXP
Posts: 1,137
What would the FA have done at another airport in another state without the antiquated swear word law ? I think she still would have had the OP removed. The FA was frustrated herself (maybe with AA, maybe with her long day), annoyed by the passenger, and didn't follow basic customer service rules about what to do with unhappy customers.
SocietyFlyGirl is offline