Originally Posted by
SocietyFlyGirl
How many restaurants have you recently worked in? If you complain to a server about your dinner being late and use a profanity to describe the delay (remember it was about the delay, not swearing personally about the FA), you would end up with your dinner comped instead of being thrown out of the restaurant. No restaurant manager I know is going to throw out a calm customer who is justifiably annoyed by the lack of good customer service. Even better, I can't imagine any manager calling the police in such a situation. The cops would just laugh.
Well said. I would add ...
When you use a curse in a restaurant you are not detained by police. I am sure the px would have been delighted to have been told to immediately leave the airplane.
Related topic -- I noticed an uptrend in customer service people seemingly trying to get you to curse so as to then have an excuse to deny you further service. IOW: "Now that I've screwed up enough to make you curse I can quit trying to correct my mistakes."