Hi everybody,

I have a problem with extra miles not being credited from MBNA. Miles for flights booked via flybmi.com did not get 3x the milage (only the normal 1.5x). I assume it was because the flights show up as "British <booking ref>" on the credit card statement.

I have been calling MBNA and Diamond Club and none of them are able/willing to credit the missing miles. Instead MBNA insists that only Diamond Club can credit the missing miles while Diamond Club (India) says this can only be done by MBNA.
This is now going on for 6 days... and I feel this is becoming an endless loop.

Diamond Club (Joanne) can you help, or does anybody else have an idea? It is hard to believe that I am the only one who has/had this situation.

Thanks a lot for your help/suggestions.