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Thread: Does Alaska Airline discriminate? Based on my experience: "Yes"
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Old Sep 13, 2007 | 5:41 am
  #23  
dave1013
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Originally Posted by AS FF Guru
jrlawt,

Wow - sorry to hear about your experience and the way it was handled when you contacted Customer Care. It is obvious to me from reading your post that the matter was not handled to your satisfaction, so I don't blame you for being upset. If you'd like, I'd be happy to forward this along to the appropriate parties if you could contact me via PM with the six-digit reference number at the bottom of the reply email you received.

Thanks in advance,

AS FF Guru
Dear AS FF Guru,

I'd like to say "thank you" for stepping up and offering to take on some of the accountability in this regrettable situation. That is good customer service. I hope the company continues on in the good path you have established.
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