AA-THY "no baggage agreement"
Hi,
I just tried to purchase a joint THY/AA ticket IST-ORD on Travelocity. Well, I thought I had successfully done it. I fly a similar ticket almost every 6 weeks. Travelocity just emailed (and had me call THEM) to say that AA and THY didn't have a 'baggage agreement' and they couldn't ticket it and would have to issue me two separate tickets. That's no go, as my two 50 lb bags from Chicago would turn into one 20 kilo bag in Europe!
I explained that they could easily go to each airline's website to see that they're partners but of course these people read from a script and can't think outside the box.
Has anyone else heard of this? Of course I said I wouldn't accept it and there are now flurries of calls and emails.
Thanks for your help