I totally believe in all of the rights our constitution has given us but it seems that we have lowered our standards to nearly rock bottom. Remember the old adage "Its not what you say,its how you say it"? Wasn't there a better way to express frustration? Maybe the FA's goal was to make him and others think about their behavior? Personally, I wish we would go back to the old days..I would happily pay more for not having over crowded planes, more room, FAs that were glad to see us because they didn't have to put up with angry abusive people (who may poop on the cart or whatever). Just because the use of profanity is everywhere, doesn't mean it has to be employed..this is another example of lowered standards, also look at the way people dress for travel! I remember when travel was fun, exciting and even a bit glamorous. I love travelling and I believe we all can make it a bit more pleasurable.