Originally Posted by gmporter

Hello everyone,

First, thanks to all of you for this really informative thread.

I was AAdvantage Gold (through my employer), and just switched to CO. I mailed my documents 6 days ago, and as of yesterday I'm showing up as Silver at continental.com. I wanted to let everyone know that they changed the status match PO box, and I figured out the fax number.

After emailing the service center, here is what they request:

-Full Name
-OnePass Account Number
-Current Address
-Current Phone Number
-A copy of the most recent statement from the other airline showing status and current mileage
-A copy of your current elite card from the other airline

You can send it to:

OA Match Request
P.O. Box 4757
Houston, TX 77210-4757

or, fax to 832-235-2713.