Originally Posted by
Maryalamb
I purchased a ticket on NWA for travel in Nov. to LGW. Looked online tonight and airfare has gone down $117. Called the silver elite line, agent told me that I dont get a refund or voucher because the change fee is $200. Does this sound right? I thought they would give a refund for most of it. Thx
That's how it's done. If the change fee were $100 they'd give a voucher for $117 and charge the $100 change fee for a net of $17 back. If it were a fully refundable ticket it would be different.
EDIT: Change fees can be found in the rules for the fare ticketed.