I suggested a Class Action on the "LHR lost luggage 26.000" thread back in July. I just got my suitcase back after 7 weeks and a lot of my belongings, most of it brand new, was ruined with growing mold. I'm hoping the cleaners will perform miracles on what was salvaged. The comp check doesn't begin to cover my losses ~ and there was not one word of apology.

I don't normally approve of lawsuits, so many are frivolous. However, this case is different because of the sheer number of lost/dealyed/ruined property of BA patrons; this, compounded by the indifference and incompetence of solving an obviously enormous problem. Thus far, BA has been able to avoid addressing this scandalous state of affairs because of the "limits". Many victims have no interest whatsoever in the future T5 as being the end-all to the problem. A Class Action might give BA the incentive needed.