FlyerTalk Forums - View Single Post - Only one-year DC card renewals?
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Old Sep 3, 2007 | 5:22 pm
  #5  
travelcomments
 
Join Date: Feb 2007
Programs: Plenty
Posts: 227
It is a personal DC card.

Annual renewal cycles are really a deal breaker, especially when anounced with an attitude. Two calls with customer support were surreal - a snotty attitude (colleagues in my office were shaking their head listening to the call on a speakerphone) about the system determining the expiration date and no, no human could override or even question the annual renewal cycle. Not what you would expect as a customer with more than $ 50,000 revenue p.a.

Still at a loss why Citi seems bent on all but destrying the Diners Card brand.

Last edited by travelcomments; Sep 3, 2007 at 5:39 pm
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