FlyerTalk Forums - View Single Post - Changing your AWD number in your Wizard? Is it possible?
Old Sep 3, 2007 | 5:06 pm
  #11  
wth
 
Join Date: Jan 2005
Location: Pacific Northwest
Programs: 2011 Air: AA (Plat) UA (Prem); Hotel: HGP (Dia), HH (Dia), KIT (IC); Car: HZ (PC) AF
Posts: 688
The Dreaded YMMV

Originally Posted by mbreuer
IME preferred services aren't impacted - the rate & AWD are. Eg. when my personal AWD was in the profile and my corp travel agent made a reservation, the reservation confirmation showed the correct corp rate and credit card #. When I pulled the record up a couple of weeks later, the record was updated to reflect my personal AWD rate (lower, actually, but not permitted for corporate travel). As per Avis, the only way to fix it was to cancel, change the AWD in the profile and rebook. Avis told me that the approved method of having multiple AWD numbers is to maintain multiple wizard numbers (which would not be cumulative wrt rental credits).
That has never happened to me. I've used at least two different AWDs other than the one in my profile and the rate has never changed or reverted back to the profile AWD rate. It's always as booked recognizing the alternate AWD. There must be something fundamentally different in how we make reservations accounting for this, but I have know idea what it is.
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