No flaming here, just a comment that though I have been through lots of hassles with United over the past couple of months, this "freebie" does appear to be a recognition on UA's part to help fix the ill will.
Secondly, the really frequent travellers ARE the ones that should be given bonuses. THEY ARE THE ONES WHO HAVE HAD THE MOST HASSLES!!
------------------
[This message has been edited by tvdt (edited 08-21-2000).]