For those who don't subscribe to Bill Marriott's blog, his last post was on HSIA and free service.

Getting Access

A couple key points from the blog...

On why the mid-tier brands have free internet access... When we introduced complimentary broadband three years ago, demand for high-speed was just building. Back then, the economy was weak and occupancy was down. Many hotels in the moderate tier were looking for a competitive advantage.

On why full-service brands don't... Today, nearly every business traveler demands fast access to the Internet. They're also downloading and uploading larger files. And many of our hotels are often sold out. The combination can put a strain on the system. That's why our approved high-speed vendors must be able to manage bandwidth so connections and downloads remain very fast.

On changes in the future... Soon, we'll begin replacing high-speed connection boxes in our hotels. They'll be more reliable and they'll reduce guest complaints.

On the likelihood that Marriott, or another brand's FS hotels will provide free HSIA... Occasionally, we hear rumors that Marriott, or one of its competitors, is about to make high-speed free in full service hotels. In the end, they are just rumors.