Originally Posted by
mkenwayx
And a stupid question I couldn't find the answer to anywhere on nwa.com, what's the minimum flight time for a meal on nwa. I know others list it clearly, but I didn't see it anywhere...just curious!
It's not there. Just like the opaque EUA process, meal rules seem to be a mystery on NW. The lack of clear published standards for service levels can contribute to sloppiness on the part of employees and it certainly creates an impression of inconsistent service.
Contrast this with CO:
Meal/snack rules -
http://www.continental.com/web/en-US...c/default.aspx
Upgrade process -
http://www.continental.com/web/en-US.../upgrades.aspx