Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,713
I've had similar problems when I asked to be protected on a later connecting flight. The agent moved me instead of just protecting me with a backup reservation. I suspect that either CO looks upon protection differently from other airlines or that the agent involved somehow did not understand my very clear request.