Aug. 14th SEA
Booked: Class I w/NL (Town Car/DTS or similar)
Upgrade: YI (Town Car Signature Limited with Sirius and NL)
Wanted to avoid the Town Car, offered to pay for an upgrade, to no avail. Waited for them to find another car, was offered either the Town Car or a Taurus (which I did not want because I prepaid for an I class) Was then told to come back 2 days later, which I did, and again told that they have no cars available although the lot was full of them....
Bye, Frido.