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Old Aug 30, 2007 | 11:20 am
  #12  
Kurt
All eyes on you!
25 Years on Site
 
Join Date: Oct 1999
Location: Denver, Colorado/Port St. Lucie, Florida, USA
Programs: AS Titanium, UA PremEx-MM
Posts: 3,347
Beware the Bong

The last time this happened to me was DEN-ORD when a 2-class 767 was swapped for a 3-class. I was in row 2 and thought I had scored a double. Unfortunately, the boarding-pass reader at the gate went "BONG" and I was downgraded to C tootsuite. But C was still nicer than 2-class F so I wasn't too disappointed.

The other time this happened was SFO-DEN on a 777 (2-class to 3). The "BONG" was ignored and we were comfortably seated in row 2. Two non-rev employees showed up at the 10-minute mark. Enter the gate agent, who took our boarding passes and returned them with "9A/B" hand-written in green marker. It got a bit hot then as I requested "real" boarding passes and asked why the error wasn't corrected at the gate as the experience was a bit embarrassing. The agent was NOT happy to be called out but I thought the whole thing was unprofessional to say the least.

Of course, row 9 was fine and the wonderful purser spoiled us with attention to make up for the lousy treatment on the ground.
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