I haven't seen the whole report but would be interested. OAG Worldwide reported that Air Canada was voted Best Domestic North American Airline in the 1999 OAG Airline of the Year Awards. This is quite a feat considering the membership and travelling on U.S. airlines.

Emirates was Airline of the Year, while Air Canada placed 3rd in that category.

I would like to know the criteria, how many voted, etc etc. but I do think that Air Canada has improved substantially from the bad old days and is now an excellent carrier. I have heard that Emirates is also excellent.