Originally Posted by
Shareholder
STAR confirmation is a different procedure from AC's own flights. I can understand the length it takes to confirm STAR missing credits, since the other airline must confirm details of the flight and also ensure the miles were not claimed into another program. With AC's own missing credits, this should be a simple procedure of confirming travel -- i.e. boarding pass -- and original res details.
This would seem logical but it is not my experience this year. In fact most of my flights are with other carriers and these have all posted within a few days. However about half a dozen flights on Air Canada from two trips taken in May have not posted yet and I was told it will be another month as they must check that I have not claimed them in another program even though I sent my original boarding passes and electronic ticket to AP.
I agree with the poster who likes AC and the MLLs, but every day those miles don't post I get closer to switching my business to Air France so as a loyalty program it's beginning to break down for me. And if I have a good experience there who knows when I'll be back.