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Thread: AP Posting Debacle
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Old Aug 29, 2007 | 1:45 pm
  #24  
Academic
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Join Date: Jan 2001
Location: YXU, ON Canada
Programs: AC LT E50K; AC*MM; SPG LT Gold
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Originally Posted by Shareholder
STAR confirmation is a different procedure from AC's own flights. I can understand the length it takes to confirm STAR missing credits, since the other airline must confirm details of the flight and also ensure the miles were not claimed into another program. With AC's own missing credits, this should be a simple procedure of confirming travel -- i.e. boarding pass -- and original res details.
But YLU FF's point is well taken. The * confirmation is a different (and it seems complicated) process, but shouldn't they have waited until it was working before they implemented it? On the bright side, the crediting of full J COS bonus for pass upgrades was a glitch that worked in our favour for three years. I trust the credit checking doesn;t take that long to fix.
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