Best bet is to always have clients provide your their address, phone, mileage acct number, letters of authorization to take to the airport, etc.


Beaubo:

Ahh, and I have all that information because one has to be able to bill. And I do get all their info. so I can make the reservation, etc. And by the time I usually get an opportunity to use the mileage, I usually know more about their lives than their friends. That is the nature of the business.

Good to hear that I have been operating according pretty much to how the experts on this board would.

Thanks again to you and everyone for all their help.