Oh, I think it is a debacle. I bought a ticket on AirCanada.com on air canada flights YOW-YYZ-SFO on July 22. The flights did not post and when I put in the missing credit request by phone, it was actually rejected after 2 weeks. The only thing I can think of is that I got an operational upgrade YYZ-SFO so if they tried to validate me on the flight, they will not find me in Y since i am in J. It is now 4.5 weeks and still no points in sight.