Last week, while the battle was raging as to who was told the accurate information concerning the start date of the latest round of the FFN promotion -- when is the earliest hotel stay you could have to earn a FFN "stay" towards earning your first free night -- I contacted Gold Passport Customer Service via e-mail on behalf of my wife, and explained to them the confusion concerning the start date, as well as the conflicting opinions given our members by thieir personnel.
Yesterday, I received an e-mail answer from a Gold Passport representative which follows below:
Dear Ms. XXXX:
Thank you for your recent message to Gold Passport.
The Faster Free Night promotional counter will count the day of
check-out.
For a stay checking-in on August 31 and departing September 1, the
counter will track that as one stay towards the promotion (assuming
the other criteria such as eligible rate and paid with your
MasterCard are in place).
Just as at the end of the promotion anyone checking in on November 30
and departing December 1 the promotional counter will not track this
as the check-out date is beyond the date of the promotional offer.
I have forwarded your inquiry to our Gold Passport Manager for
further review and you suggestion of adding to Hyatt Flyer Talk.
Thank you for taking time from your busy schedule to provide this
valuable feedback.
If we may assist you with anything further please feel free to
contact Gold Passport.
Kindest regards,
Kay Carner
Hyatt Gold Passport
Emphasis Added
Hopefully, per my suggestion, this e-mail answer will be ratified by Karen later this week so that all of you could rest easy concerning a stay commencing on 8/31 -- like we have reserved in the DC area.
In addition, please note the end date for earning credit -- although it is in accord with what others have written about -- GP may not be willing to manually post a credit toward a free night, if your check-out is later than Nov. 30, 2007.
Hope this helps and good earnings to you all later this week!
(I gave this its own thread because I thought it very importaqnt that everyone know about this, instead of having it buried in the general FFN earnings thread.)