Originally Posted by
DEVIS
I used to love the brunch buffet at Court of Two Sisters in New Orleans... awesome food.
...
But here's a nice story:
...
So my buddy and I are eating up a storm when while knawing on some seaweed he breaks his tooth! Don't know how or why but we asked for the manager. All he said was that my friend neede to be careful when he ate. He was furious! He refused to pay for the food, threattened to call Cali Health Board, wanted the name and number of the owner, and their insurance information. At some point, because of literally NO concern whatsoever by the restaurant staff, he asked the guy speaking as a manager whether he was legal or not in the US. At that point the manager got furious. He threattened to call the police and my friend said don't bother, i'll call them for you. So he does, police comes, talks to the manager, runs our IDs for warrants and then tells us that we have to pay for the food. Well, needless to say we haven't been back there anymore! Too bad though cause the food was really good.
The manager of that establishment has probably not forgotten either - maybe you and your friend should go back and see.
That's a
nightmare for the owner/manager -
unbelievable!
I'd expect little service at a buffet, aside from the food being kept in edible condition and customers reminded to be hygienic.
Hygiene (re. food handling and
customer behaviour 
) is an issue that makes me most wary of buffets.
Seaweed at a buffet? That's the last thing I'd eat - if that's their best food, it's not worth it!