FlyerTalk Forums - View Single Post - Interview with UA VP of Customer Service Barbara Higgins
Old Aug 27, 2007, 11:00 am
  #62  
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Originally Posted by UnitedSkies
What makes you think she doesn't have a plan?
If I were in an executive position and didn't implement a visible and measurable improvement in 8 months, I'd expect to be fired just like I'd fire any of my staff who didn't perform in 3 months let alone 2/3 of a entire year.
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