FlyerTalk Forums - View Single Post - Email notification, if flightdetails changed
Old Aug 26, 2007, 6:20 pm
  #7  
SmilingBoy
 
Join Date: Sep 2005
Location: BRU
Programs: LH SEN, SN Gold, Eurostar Carte Blanche, BA, QF, AF
Posts: 6,856
On my recent trip to Canada, I had booked a ticket on AUA AirManager for BRU-FRA-YVR/YYC-YYZ/YYZ-FRA-BRU on LH (and the domestic flight on AC) on a non-full-fare ticket with oenalties (just before the real AUA AirManagaer was deactivated). A couple of months after the booking, the AC flight I had booked for YYC-YYZ was cancelled. I received an e-mail that they had rebooked me to another flight leaving 20 minutes earlier.

The interesting bit was that they offered to cancel the ticket with a full refund if the arrangements were not suitable. I found it interesting that they really offered this despite such a minor change in schedule!

SmilingBoy.
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