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Thread: Interview with UA VP of Customer Service Barbara Higgins
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Old Aug 26, 2007, 11:23 am
  #16  
wschild
 
Join Date: Feb 2001
Programs: DL 3MM/DM, AA 3MM/PLT, UA 1K
Posts: 322
I sent a complaint letter to WHQ via FedEx to Ms. Higgins over a month ago and never received a response. I'm not hopeful for her to deliver much for us.
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