<font face="Verdana, Arial, Helvetica, sans-serif" size="2">The most treasured reward for your loyalty to the Mileage Plus program is the ability to redeem miles for free award travel. And Mileage Plus members are making good use of their miles:

In 2000, Mileage Plus members redeemed nearly 2 million awards for United flights.
2000 was the first year in which Upgrade Awards represented more than a third of the awards redeemed on United.

In 2000, the number of Upgrade Awards increased 26% over the number in 1999.
Thanks to the Star Alliance network, our members can choose to redeem their Mileage Plus miles to nearly 900 airports in 129 countries. In 2000, partner award redemption represented over 10% of all awards issued by Mileage Plus.

Mileage Plus Award Redemption in 2000:

Travel awards flown on United 1,973,949
Upgrade awards issued on United 1,025,686
Travel awards issued on partner airlines 346,934
TOTAL Mileage Plus awards 3,346,569
% of total passenger miles used for awards 7.2%</font>