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Thread: strange, major problem with MP3 player "Creative Zen V plus"
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Old Aug 24, 2007 | 8:57 am
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1kBill
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Originally Posted by fredl
My experience is that you request an RMA at Creative, ship the player as per their instructions. When they confirm receipt they send you a replacement unit. Creative Request RMA
They do this after they tell you to go to the web site, review several procedures, reset the player, etc, etc, and then pay $25 labor charge for repairs/replacement for players beyond the 90 day free labor period.
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