FlyerTalk Forums - View Single Post - UA direct flight numbering question because I am confused!!
Old Aug 23, 2007 | 11:32 pm
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tjl
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Originally Posted by mahasamatman
It's all about marketing, and the fact that many booking engines still put 1-stop "direct" flights above other 1-stop flights. The markets they want to push get the direct flights.
But why would the booking engines still favor same-flight-number-multiple-segment flights on airlines where that does not guarantee the same plane? All it does is increase the likelihood of angry customers who, for example, booked UA 889 LAX-SFO-PEK under the false belief that it would be the same plane, then misconnected at SFO because the LAX-SFO segment was late and the SFO-PEK segment took off without them.

Some airlines (e.g. WN and AS) do use the same flight number to indicate the same plane continuing on to another destination.
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