Originally Posted by
Wilbur
Welcome to PHL, where every element of your stay will be hand-crafted to maximize your enjoyment.
If you are a customer-service masochist.
I don't know about Hertz but the best customer service I ever had from Delta was in PHL -- and the local staff there had a great reputation on the Delta Forum. (I haven't seen much written about it recently, but have no reason to believe that it has changed.)