Baggage check in question: What is the cut-off time based on?
Monday booked on a 5:07pm flight which was departing from Savannah Ga. Voice message recieved that flight would depart at 9:30pm.
I had two small children and elected to stay at home until 3 hours before flight to avoid sitting in a airport with them.
Reach the Check in desk at 5:28pm and was immediatley told upon showing my ticket I had missed the bag check in and they would go tommorrow. I found this hard to accept as the policy is one hour. The Agent [name removed by Moderator] was un-bending, so I just said ok.
Is the policy as he stated time from orginial departure time?
Thanks
Last edited by FlyinHawaiian; Aug 23, 2007 at 8:05 am
Reason: removed employee's name