Originally Posted by
chococat
At-the-gate companion upgrades generally occur after upgrade eligible elites-- so your companion would be behind the golds and silvers on the upgrade list. I think a lot of this stuff is up to the gate agent though.
^
Correct, a Platinum companion in the same PNR is *supposed* to be listed at the level of a Platinum, but if the companion is in a separate PNR they are to be listed as a companion, which is behind gold and silver elite members.
If a gate agent is swamped or just not sure of the process, things may not always turn out as they are supposed to.....for better or worse.