Philadelphia is the worst place to rent a hertz vehicle - time and time again this station has nasty workers and dirty cars. Once again this happened this week - I had a Grand Prix with 50k miles on it (believe it or not). The counter person said because I rented on points my 5 star did not mean a thing to her and that I would have to take that car or nothing (there were plenty on the lot)

have any of you experienced bad service here - i'm going to write in to hertz about this one.