Originally Posted by
Few-Flyer
Having been a rental car employee many moons ago I can assure you that the Rental Car company has hardly any chance of fighting that damage in court if you have a receipt in your hands for the return of the car.
Having said that, I always go inside the rental car office and request a receipt even on private or pre-paid rental cars just to be sure!
If any issues should come up, a quick letter to the CEO stating that you returned the car in OKAY condition and the damages where not on it should do. Put in that if they want to continue to persue the issue they should not contact you but your lawyer for all future references, and WE always closed the case right away......
Few-Flyer, that is exactly what happened to me. Though I didn't have the personal lawyer threat in my letter, I did cc the Hawaii and California Attorney Generals to let them know what was happening to me and that, based on my findings here in Flyertalk, that it seems to be a trend among Alamo and National to retroactively claim damage.
If damage is really a problem, I wonder why their agents don't do a better job of looking over the cars when they are returned BEFORE the customer walks away with the receipt.