FlyerTalk Forums - View Single Post - AMEX oversold our Florence hotel (Bernini Palace) wants to move us- Advice needed
Old Aug 22, 2007 | 8:14 am
  #4  
tyn
 
Join Date: Feb 2005
Posts: 466
Based on how the industry works in case of overbooking, given that they're offering you an alternative hotel of the same category (4*) and have notified the overbooking with sufficient advance for you to make other arrangements if the alternative offered does not suit you, I don't think they'll be offering compensation.

Yes, the Bernini Palace is slightly closer to the center but Florence is a very compact city and the difference in terms of distance is minimal
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