Originally Posted by
christep
Are we absolutely sure that moving between co-terminals counts as a surface segment? That really seems very odd. How would that work if ticketed to the city code rather than the individual airport code?
This problem has been discussed before and I had a long discussion with a Qantas person yesterday who assured me categorically that LGW//LHR is not a segment. That is of course not as good as actually having the ticket and completing the journey - but its as good advice as I can get.