Originally Posted by
Globehopper
It may be a run of bad luck or slippage in quality control, but it seems that since the start of this year, I've had to phone up and request my platinum amenity (500 pts) for at least 1/3rd of my stays as they did not automatically post.
Anyone else had this experience?
I had 2 recent stays (in past 2 weeks) at different SPG properties and one posted 500 amenity pts and the other only 250 pts. Both properties were aware of my Plat status.
Any ideas why this may be the case?