Originally Posted by
Pickles
... In your case, it seems that you were "in" but they completely dropped the radar on that one, and now you're a brand assassin. Don't blame you.
'Appreciate that. Never heard the term "brand assassin" before, but it's apt.
This example just points up the tremendous risk businesses run in prejudging people and shooing them away. The great service we enjoyed across the river, which subsequently improved with each stay and is now stellar, quickly turned us into lifelong devotees of the Pen. Considering the at least ten years (of increasingly frequent stays, sometimes with friends and family coming along) that will elapse between that first stay and the time I finally buy a place in Bangkok, it's a serious loss for MO.
For the record, however, I'll note that I have had good experiences at the MOSF. I must be part of the "in crowd" there.