FlyerTalk Forums - View Single Post - Are the Customer Service Problems at the Airlines mostly connected to low pay?
Old Aug 20, 2007 | 12:36 am
  #27  
biggestbopper
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Join Date: Jan 2006
Posts: 4,020
Gosh, back when US Airlines were the best (remember First Class, or even coach, Trans-Atlantic on Pan Am or TWA before deregulation) they were heavily unionized.

So, I suspect, there must be other factors here. @:-)
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