Originally Posted by
Cyba
What utter Bull. Shows complete lack of flexibility on the part of the booking agent and absence of any understanding of customer service.
While I'm at it, I understand that in the eyes of the agent you are only
booked in C but this is precisely the kind of attitude that I increasingly find unacceptable. They should be pulling out the stops when they do something to inconvenience a passenger ESPECIALLY when, like you, they are booked in one of the premium fares.
Don't put up with it.
If it was a major schedule change then I would agree with you, but I would not expect them to "pull out stops" when the time difference is 50 minutes and find it hard to disagree that to move to a later flight for that would require to rebook in J with the fare difference payable
Dave