I am not a frequent flyer. If there are "unwritten rules" that are not readily shared, there is no reason for me to know as much.

If you are aware of any official policy or FAA rules, etc.. that I could review and which says they can do what they did, I would like to see it. I would be stunned and amazed to find out that they can give you a printed boarding pass that says this is boarding time and then then leave 35 minutes early. The following is an excerpt from a letter I am sending to Horizon Air, that emphasizes my point:

".....what would have happened if my almost deaf, 85 year-old mother had been in the same position because she could not hear or understand the claimed announcement that the flight was leaving prematurely. Horizon Air would then have abandoned an elderly, near deaf lady who had just missed her flight and must now sit around the airport for a total of fourteen hours (until the 9:00 o’clock evening flight left that had the first opening)."

Passengers should be entitled to reasonably rely on ticket agent and computer check in information. They should at least warn you on your boarding slip that the delay may not be permanent and that you should assume it will leave on time or other such advice. Had I been so forewarned, this would not have been a problem.

I still would like to see in the rules somehwere that says they can do this if they want.

Thanks for yor reply.

Sueyoulater